Privacy Policy

Last updated: September 27, 2026

1. Introduction

This Privacy Policy explains how Ceylora, a brand owned and operated by NOVARA CAPITAL LLC, collects, uses, stores, and protects your personal information when you visit https://tryceylora.com/ or purchase our products.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

When you use our website, we may collect the following personal information:

Order Information

Full name
Billing and shipping address
Email address
Phone number

Payment Information

Payment details required to process your purchase are handled securely by trusted third-party payment providers and payment processors available through our website.

We do not store your complete payment card details.

Device & Browsing Information

We may collect information such as:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on the website
Referring websites

Marketing Information

We may collect:

Newsletter subscriptions
Marketing preferences
Interactions with advertisements
Interactions with promotional emails
SMS marketing consent and preferences, where applicable

3. How We Use Your Information

We use your personal information to:

Process and deliver your orders
Manage customer service, returns, and refunds
Verify and prevent fraudulent transactions
Improve our products and website
Personalize your shopping experience
Send promotional offers and newsletters where permitted or with your consent
Send order-related communications
Send SMS marketing communications where you have provided the required consent
Comply with legal, tax, and regulatory obligations

4. Sharing Your Information

We do not sell or rent your personal information.

However, we may share your information with trusted third parties when necessary to operate our business, including:

Payment providers and payment processors
Shipping and logistics partners
Website hosting and cloud service providers
Email marketing providers
SMS marketing providers
Analytics providers, such as Google Analytics
Advertising and marketing technology providers
Legal or governmental authorities when required by law

These service providers may process your information only as necessary to provide services to us and in accordance with applicable privacy requirements.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with applicable legal requirements.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal obligations.

For example:

Customer account and contact information may be retained for as long as necessary to provide services and manage our relationship with you.
Order and invoicing records may be retained for the period required by applicable tax, accounting, and legal obligations.
Website analytics and cookie information may be retained according to the applicable settings and retention periods of the services we use.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Transactions made through our website are protected using appropriate security technologies, including SSL/TLS encryption where applicable.

Although we take reasonable measures to protect your information, no method of electronic transmission or storage is completely secure.

7. Your Rights

Depending on your country of residence and applicable privacy laws, you may have the right to:

Access your personal information.
Correct inaccurate or incomplete information.
Request deletion of your personal information.
Restrict or object to the processing of your data.
Request a copy of your personal information in a portable format.
Withdraw your consent to marketing communications at any time.
Opt out of certain forms of targeted or personalized advertising, where applicable.

To exercise any of these rights, please contact us at:

Email: contact@tryceylora.com

We may need to verify your identity before processing certain requests.

8. Cookies

Our website uses cookies and similar technologies to:

Ensure the website functions properly.
Remember your preferences.
Analyze website traffic.
Improve website performance.
Understand how visitors interact with our website.
Support advertising and marketing activities.
Deliver personalized or relevant advertising where applicable.

You may manage or disable cookies through your browser settings and, where available, our cookie consent tools.

Please note that disabling certain cookies may affect the functionality of the website.

9. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment providers, analytics platforms, advertising networks, email providers, and SMS marketing services.

These third parties may collect and process information according to their own privacy policies.

We are not responsible for the privacy practices of third-party websites or services that we do not control. We encourage you to review their respective privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes.

Any modifications will become effective upon publication of the updated Privacy Policy on this page.

We encourage you to review this page periodically for any changes.

11. SMS Marketing & Notifications

If you choose to subscribe to our SMS marketing program, you agree to receive recurring automated marketing text messages from Ceylora, including promotional offers, order updates, and abandoned cart reminders, where applicable.

Collection of Information

By signing up through our website, pop-ups, or during checkout, you provide your express consent to receive SMS messages at the mobile phone number you provide.

Your consent to receive SMS marketing messages is voluntary and is separate from your consent to receive email marketing communications.

Your consent to receive SMS marketing messages is not a condition of purchasing any product or service.

Abandoned Cart Notifications

Our website may use cookies, tracking pixels, and similar technologies to monitor shopping cart activity.

If you have subscribed to our SMS marketing program, this information may be used to send reminders when you leave items in your shopping cart without completing your purchase.

Unsubscribing

You may unsubscribe from SMS marketing at any time by:

Replying STOP to any SMS message you receive from us; or
Following the unsubscribe instructions included in our SMS messages, where available.

After opting out, you may receive one final confirmation message. No further SMS marketing messages will be sent unless you subscribe again.

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier and service plan.

Data Protection

Your mobile phone number and SMS consent information will not be sold or shared with third parties for their own independent marketing purposes.

We process your personal information in accordance with applicable privacy laws and this Privacy Policy.

Our SMS marketing practices are designed to comply with applicable regulations, including the Telephone Consumer Protection Act (TCPA) where applicable.

12. Contact

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

NOVARA CAPITAL LLC

Registered Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States